Privacy Policy
Effective Date: January 7, 2025
Introduction
Gentle Patches ("we", "us", "our") is committed to protecting your privacy and ensuring a secure and seamless experience when you visit our website www.nadpatchesofficial.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information across our online store, promotional pages, and customer support channels.
By accessing or using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information you voluntarily provide to us in various ways, such as when you:
- Place an order
- Subscribe to our newsletter
- Participate in promotions, giveaways, or surveys
- Contact customer support
- Create or update your account
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by our payment partners)
Non-Personal Information
We automatically collect non-personal data as you browse the Site. This helps us improve functionality, enhance user experience, and diagnose issues.
This may include:
- Browser type and version
- Device type
- Operating system
- IP address
- Internet service provider
- Pages viewed
- Referring and exit pages
- Dates/times of visits
- General location (non-precise)
- Click behavior and on-site interactions
We may also use cookies, pixels, and similar tracking technologies.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products, updates, and promotional materials
- Improve the performance, design, and user experience of our Site
- Personalize product recommendations and marketing
- Manage sales promotions, loyalty programs, and giveaways
- Respond to customer service requests
- Maintain internal analytics, product research, and quality assurance
- Prevent fraud, enhance security, and comply with legal requirements
Disclosure of Your Information
We do not sell, trade, or rent your personal information.
We may share your information with trusted third-party partners who assist us in:
- Processing payments
- Fulfilling orders and shipping
- Providing email and SMS communication
- Hosting and analytics
- Website optimization
- Customer support
These partners agree to keep your information confidential and secure.
We may also disclose information when required by law or to protect our legal rights.
Affiliate Links and Advertising
Gentle Patches participates in affiliate and advertising programs. This means we may earn commissions when users click on or purchase through editorially-selected links on our Site.
These partnerships do not influence our content, recommendations, or product descriptions. We only promote products and services we believe provide genuine value.
Third-Party Links
Our Site may occasionally include links to third-party websites, such as research articles, partner programs, or retailer sites.
These external websites have their own privacy policies. We do not control or assume responsibility for:
- Their content
- Their data practices
- Any transactions conducted on their platforms
We encourage you to review third-party privacy policies before interacting with their sites.
Security of Your Information
We implement industry-standard security measures to safeguard your personal data, including:
- Secure Sockets Layer (SSL) encryption
- Fraud monitoring
- Restricted access controls
- PCI-compliant payment gateways (for card transactions)
While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. You share information at your own risk.
Your Consent
By using the Site, you agree to this Privacy Policy and consent to the collection and use of your information as outlined here.
Changes to Our Privacy Policy
We may update this Privacy Policy as needed to reflect changes in our practices, legal obligations, or Site improvements.
When updates occur, we will:
- Post the revised policy on this page
- Update the "Effective Date" above
Changes apply only to information collected after the updated date unless otherwise specified.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact us at:
Email: support@nadpatchesofficial.com
Address: Gentle Patches, 65 Main Street, New York, NY 10009, USA/Canada
Phone (Toll Free): +1 (866) 121-2589